Supported codecs:

The available codec support depends on the recording method used. Below are comprehensive list of codecs supported by the system.
• G.711 A-Law, G.711 u-Law
• G.729, G.729B
• iLBC
• G.722
• Cisco Wideband
Video and TelePresence:
• H.261
• H.263
• H.264
Supported storage codecs and file formats:
The available storage formats depends on the recording method used. Below is the list of all options:
• PCM in WAV
• PCM in WAV
• G.711 u-Law in WAV
• G.711 A-Law in WAV
Video and TelePresence:
Windows Media Video with various bandwidth and resolution options
Screen content:
Windows Media Video Recording System provides a substantial platform for a diverse integrated communications recording requirements. The flexible and modular system structure allows organizations to easily adopt the recording solution according to their needs.
Below mentioned are the detailed technical information about the solution:
Supported media types:

• Voice
• Video
• Agents’ computer screen
Supported telephony systems:
• Any SIP compliant solution
• Any Q931 compliant solution with E1 output
• Alcatel OmniPCX Enterprise PABX/PBX/Switchboard systems
• Mitel PBX
• Matrix IP PBX
• Panasonic
Supported recording technologies:

• Passive recording method for SIP trunks
• Dial-in recording
• Trunk side recording
• Extension side recording
• Screen recording
Supported recording methods:

• Full, automatic recording
• Selective recording
• On-demand recording
• Recording Archival
• Recording on Network storage

Capacity per recording server: 1-1000 simultaneous calls (depends on the media type, recording method and codec)
• Standard, Intel CPU based PC server from HP, IBM or DELL based on your preference
Detailed specification depends on the configuration.
Server operating systems:
• Linux CentOS-6 64 bit
Database server: • Mysql Server
Client computer requirements:
• Microsoft Windows 7, Microsoft Windows Vista, Microsoft Windows XP,
• Internet Explorer 7 or later, Chrome 2.x or later
• Not needed( web enabled media player), Microsoft Windows Media Player 7.x or later

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