Call recording for legal purpose
Trading floors and businesses that regularly communicate with customers, clients, and partners, must be aware of the risk associated with every interaction. Many businesses are legally required to monitor their customer interactions as a means of managing risk and liability. To maintain compliance with the diverse legal and internal requirements, these businesses must implement total call recording solutions that can effectively capture, store, monitor, and find their most critical interactions.
Legal compliance for the Banking sector
In the banking world, our customers barely touch the recording system; it silently does its work and is used to settle special cases.
Trading with confidence
Beside ensuring legal compliance, trading organizations also use our instant call replay and call marking capabilities to easily verify prices and volumes mentioned on the call, during their after call wrap-up. They benefit from convenient user interfaces. Traders in a trading house who use our solution in trading purpose for call replay regularly during their work.