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Online web based access to voice logs with comprehensive reporting facility Aniceya.io Voice Logger. Aniceya.io Voice Logger implements an easy-to-use remotely handy browser interface with full-fledged reporting features. It allows you to empower, to access the user-friendly interface from a remote PC or Laptop to monitor real-time calls.
View effortlessly through various statistics without going through endless menus and buttons and save up on your valuable time. This shows Total call count, Incoming / Outgoing call count, connectivity ratio,… etc
Aniceya.io Live Monitoring allows you to check whether a user is on call or not. It provides the supervisor real-time graphic status of each agent. You can define a few or all agent for voice records and capture the screen goings-on. You’ll find the software interface very suitable and useful while auditing recorded conversations.
With a distributed Aniceya.io Architecture, Multi tenancy allows end user a seamless experience with centralized reporting and archival for all locations.
Aniceya.io provides the ability to incrementally add more capacity on a server with preplanned specifications.
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